If you are unable to find the answers to your questions, please fill in the form in the CONTACT US and we will revert back to you within 12 hours!
How long do I need to order the cupcakes and cakes ahead?
For standardized fondant and frosted cupcakes/cakes, you may drop by our store or order through online and we will deliver it if order is made before 12pm.
For customised cupcakes/cakes, please order a week ahead to avoid disappointment.
For customised cupcakes/cakes, please order a week ahead to avoid disappointment.
Why are there no add to cart or prices for customised cupcakes/cakes?
For customised cupcakes/cakes, the prices are determined on the complexity of the design. For the price, please send in an idea or suggestion in the contact us form and we will be glad to give free consultation. From there, you may directly make payment by banking into our company account (in which we will provide you the number after confirmation of order is made)
Do I have to pay online?
For delivery, please pay online as our delivery agent does not accept cash on demand. However, you may pay cash on demand if you opt for pickup.
Can I order a flavour that is not in the list?
You may request through the contact us page.
How do I store my cupcakes/cakes?
We recommend you to store them at room temperature. If you are going to consume them more than hours after purchase, we suggest you to store it in the fridge to freeze them and they will last to up to a good 10 days. To thaw them, leave it at room temperature for 2-3 hours before serving.
Can I put a company logo on the cupcake?
Yes! However, a 2-week notice is needed because it requires a special custom stamp to make the logo. An extra charge of RM30 applies.
What colour fondant do you have?
As we custom make everything in our store, we can do any colour!
Does Sweets Bakeshop for wedding, baby showers and other events?
Yes! We offer free consultation on the planning. Please feel free to write to us or contact us directly through phone.
Does Sweets Bakeshop offer individual packaging for cupcakes?
Yes, for an additional RM0.50 for a box.